Caring for the Caregiver

As this summer winds down, my thoughts continually turn to someone I miss dearly. Last summer, my beloved Heart Mom died.  Joyce wasn’t my birth Mother, she was someone who took me under her wing and was my role model from the time I was 12.  She was the primary caregiver for several years after husband Bill was diagnosed with Alzheimer’s.   

Not wanting others to know that he had it, or how much home life was deteriorating, she bore the great burden of his care.  She avoided any discussion about his condition, often making excuses for it.  Family members begged her to get help.  I distinctly remember a phone call with her when I told her that I feared that the stress would take her before it ever did him.  A year before her death, she finally got some help when he turned violent and the situation couldn’t be ignored.  Bill was placed in a facility specializing in Alzheimer’s.  I’m afraid it was too, too late.  Her heart gave out not long after. 

Do you know a caregiver? My guess is that most of you do, or have known someone in this position. You know them by the circles under their eyes, and the sense of isolation and foreboding floating around them as the cloak of hopelessness covers their broad shoulders.  It’s common for them to deny, as Joyce did, that things are tough and sometimes overwhelming. 

Chances are, all of us in our lifetimes will experience either being the caregiver or being the cared for, even if for a short while.  Don’t put off having “the” family discussion so that the responsibility of care giving doesn’t fall on one family member. Also—

  • Build your support network—someone to “care for the caregiver”
  • Have a confidant that you can talk to about the stress of care giving.
  • Create a care-giving plan so you can better manage your time, the paid Caregiver’s time and the needs and desires of the individual who needs the care.
  • Do some exploring—if you work for pay, are there other career options that are less stressful?
  • Could you start a small business or do your work out of your home?
  • Few like to dive in a deal with the “what ifs” . . . but let’s look in the mirror, your “what if” could be here tomorrow.  Remember to take care of you. 

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Changes at The Briles Group, Inc! 


I’m pleased to announce that Angie Pacheco has joined me as my Marketing and Sales Director beginning September 19th.  I’ve had the pleasure of working with Angie on other projects for the past 7 years.  She will be in the office from 
7.30 AM to 4.00 PM Mountain time Monday through Friday.  Her phone is 800-594-0800.  We both look forward to bringing terrific programs to your facilities and community. 

ATTN: All Health Care Professionals!


The Judith Briles Health Care Management -Leadership Forum is getting great reviews!
  

We had our first Forum last March and received rave reviews—an intensive two-days that created a variety of new tools, skills and techniques for Forum participants.
  Participation in the Forum is limited to 16 per 2-day session.  Beginning at 8:30 in the morning, it ends at 5:30 each day. Tuition includes all Forum supplies and day meals. Each Forum has added new elements and item—it’s the perfect platform for new managers.

What is the Forum?

The Judith Briles Health Care Management-Leadership Forum is designed exclusively for the frontline manager of five years or less experience in the health care workplace. Too often, people are promoted with minimal, if any, training in “How to be a Manager.” Even less is offered in “How to be a Leader.” They are not the same! The Forum delivers an intensive lab/training that focuses on developing the soft people skills that just don’t come naturally.  Most people don’t leave their workplace for another position because of more money . . . they leave because of abusive managers.  Is your organization breeding them?

Participants will learn: Effective Use of Influence and Power; Effective Leadership; Managing Staff Expectations; Managing Multi-Generational Staff; Managing Diversity; Identifying and Eliminating Red Ink Behavior; Identifying and Dealing with Marginal Employees; Team-Building; Prioritizing; Motivation; Building Staff Loyalty; Documenting and Carefronting® Problem Employees; Managing Conflict; Effective Communicating; Proactive Listening; Peer Mentoring; Peer Networking; eMentoring; eCoaching; Transitioning to Management and much more.

Based on the phenomenal research detailed in my book, Zapping Conflict in the Health Care Workplace, as well as several of my other books, the Forum delivers results that can be implemented immediately upon the attendee’s return to the workplace! And the coaching doesn’t stop when the session is over — participation in the Forum includes continued access to Judith’s coaching and mentoring skills through a special website, email, and phone number. Ever wish you could remember what the trainer said to do in a certain situation? Now you can — Judith will continue to be there even after you’ve returned to your workplace!

More Info . . .

All sessions are held in Judith’s offices in Aurora CO.  When weather permits, they are outside, surrounded by beautiful gardens, ponds and charming fountains.  Dress is casual and comfortable and food excellent.  All it needs is you.  Future dates include:

2003

  • August 21-22
  • November 6-7
2004

  • January 22-23
  • March 18-19
  • May 27-28
  • July 22-23
  • September 23-24

For those of you who would like to take advantage of this program by traveling to our corporate office in the Metro Denver area, we have made special arrangements with the Radisson Hotel Denver Southeast to provide not only lodging and complimentary breakfast in a full-service hotel with views of Cherry Creek Lake, but also transportation to/from Denver International Airport, and to/from The Forum site – all for $89 per night!

To take advantage of this exclusive program and special rates when more than three individuals attend from one organization, call Angie Pacheco at 303-627-9179 or 800-594-0800 now! The November session is slated for the 6th and 7th—there are five spotsopen as I write this.  

News to Share . . .
FindCE.com is a new site acting as a continuing education portal that should be good news to many of our clients. It caters to three entities: Health professionals, meeting planners and speakers, all of whom register themselves with the site. Professionals benefit by having free access to exhaustive information about meetings and speakers, including report cards. Meeting planners benefit by marketing their events to professionals and having more than 1,000 registered speakers to search through when planning their next event. Speakers market themselves to meeting planners without paying a commission to a bureau. In addition, home-study courses, online CE sites, audiovisual materials and other CE outlets are displayed.  Check it out.


Etc., Etc., Etc.
If you are a health care professional, than this is the book for you . . .

 
Zapping Conflict in the Health Care Workplace is available—all 420 pages of it!
 A bestseller with the Nurse’s Book Club this year, it’s the must have for any health care professional.  If you work in healthcare or know someone working in health care, this is the perfect book for dealing with conflict and change that is woven throughout the industry. Over 3000 women and men responded to our Conflict and Workplace Abuse surveys-lots of surprises! Available at Amazon.com, Borders.com and Barnes & Noble.com or by calling the Tattered Cover at 800-833-9327. Price is $35. 


Speaking of Zapping Conflict in the Health Care Workplace… The Reviews Are In!
Here’s what’s being said about “Zapping Conflict in the Health Care Workplace” by Dr. Judith Briles:

From the Midwest Book Review:

Zapping Conflict in the Health Care Workplace by author, consultant, research, spokesperson and international speaker Judith Briles is an exhaustively researched, accessibly written, informationally practical guide for workers and employers on a spectrum of health care issues focused upon the importance of preserving a well-regulated workplace when people’s lives are at stake every day. Individual chapters instructionally address positive means for handling conflict between employees, the straight scoop on workplace sabotage and how to deal with it, advice on generational differences, and much, much more. Highly recommended for non-specialist general readers with an interest in health care workplace issues, policies, and concerns, as well as offering specifically useable advice for workplaces beyond the field of health care, Zapping Conflict In The Health Care Workplace is a welcome and invaluable addition to personal, professional, corporate, and community library Health & Medicine reference collections.

From The Director (NADONA/LTC):

This outstanding publication is a MUST for every nurse working in long term care, including the director of nursing! By the year 2005, an estimated 11.5 million women and men in the United States will work in the health care industry. Shortages exist in nursing and dental hygienists and assistance. Conflict and sabotage in the “caring” environment of health care is increasing. Instead of actively finding ways and methods to resolve conflict, managers and staff totally disagree on WHY conflict is increasing and on HOW to reduce it. Therefore, they avoid it. Dr. Briles shows why women must eradicate traditional and harmful learned behaviors, why organizations must rebuild their educational offerings to include both clinical and professional development offerings and managers and staff must learn constructive and effective ways to deal with conflict and sabotage when it surfaces.

Speaking . . .
Call Angie Pacheco in our offices to check on availability and fees for your group. We are booking our 2004 calendar now.

Consulting . . .
After constant requests, I’ve allocated a few hours each day for consulting. By the hour or the project, you can schedule an intensive brainstorming session with me. each year, we commit to up to three health care systems to do a combination of on and off-site training, coaching and mentoring. To check available times or if you group qualifies, either call at 800-594-0800 or email me. 

Movie Reviews . . .
If you like the movies, make sure you sign up for JB’s Movie Spots-they’re quick, snappy and let you know if a Gramma would be comfortable. Rating scale is the Golden Egg-one’s a dud, five, drop everything and get ye to the theater! 

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