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Zapping Conflict in the Health Care Workplace (Dvd)
Any environment undergoing change experiences conflict. By definition, health care is under change at all times. Employees and staff inadvertently contribute to an atmosphere riddled with conflict, sabotage, undermining behaviors and an overall felling of uncertainty and unrest. When change occurs, there are even higher levels of conflict and sabotaging behaviors—all impact productivity, patient care, employee satisfaction and the bottom line.
Over two hours, Dr. Judith Briles will:
1. Identify and define sabotage and conflict within the health care workplace.
2. Discuss conflict and sabotaging behavior.
3. Show how to recognize the differences between friendship and friendliness.
4.How to identify a saboteur in the midst and how to deal with him or her.
5. Describe the essence of team collaboration.
6. Describe and discuss the critical “unwritten rules” that rule the workplace.
7. Deliver 4 steps to listen and communicate more effectively.
The Confidence Factor (Dvd)
Any environment that has change, has stress. Confidence is challenged.
This live program by Dr. Judith Briles highlighs methods that are practical and efficient in today’s workplace to regain and continue to grow confidence—a key factor to success, whether a staff member, frontline manager or senior executive. The end result is that workplace performance is enhanced by increased productivity, reduced turnover for the organization and heightened morale.
You will learn:
1. How to identify and define confidence, both personally and professionally.
2. Describe the differences between self-esteem and confidence.
3. Know how to get, grow and regain confidence when lost.
4. List the 10 steps to rebuilding confidence.
How to Deal with Pit Bulls, Snakes, Skunks, Scorpions & Slugs in the Health Care Workplace
Every workplace has them—the pit bulls that hide behind lipstick and designer clothes; snakes who flick their abrasive tongues and voice at any and all; the scorpions who sting with a slap of their heavy backhand; the skunks that seem innocent until you get in their space; and the slugs … those who are “just there” and breathing, barely. Stabotage!™ How to Deal with the Pit Bulls, Skunks, Snakes, Scorpions & Slugs in the Health Care Workplace reveals how to effectively deal with the bad girls and boys that inhabit every environment … be it one you get paid to be in or one you volunteer your time for. Workplace pioneer Dr. Judith Briles has included her revised CarefrontingScript™ dialogue, updates on the latest in communication techniques in dealing with conflict and toxic behavior and the ins and outs of determining a workplace’s true culture. Updated in 2012.
ISBN: 978-1-885331-30-4 Cover: Paperback with flaps # of Pages: 184 Price: $29.00
CarefrontingScript™ Tool Bookmark
One side is Judith’s trademarked CarefrontingScriptTM with directions on how to use and on the other is one of her tips to be used before entering into a confrontation. Everyone in the department should have one! Laminated with purple tassel(image is representation only)MINIMUM OF 4 MUST BE ORDERED!10 CARDS for $40!!
Zapping Conflict in the Health Care Workplace
Is there more conflict in the workplace? Has undermining and sabotage increased in health care? The answer is yes to both questions. In Judith Briles’ latest book on the health care workplace, 1670 women and men responded to the nationwide survey–39% of the respondents were in management, 61% staff. Both groups agreed that conflict and sabotaged had increased–both groups disagreed on the reason. Participants included health care professionals–managers, administrators, nurses, physicians, dentists, hygienists–all revealing that their workplaces are not the caring, supportive or ideal environments assumed by many. Zapping Conflict in the Health Care Workplace shows how to reduce personnel shortage, enhance retention and create a collaborative workplace. You learn how successful organizations, hospitals and people create workplaces of choice. In another groundbreaking study on workplace issues, workplace behavior pioneer Dr. Judith Briles reveals that conflict and sabotage in the workplace are at an all time high.
ISBN: 1885331088 Cover: Paperback with flaps # of Pages: 400 Price: $35.00
The Confidence Factor
Cosmic Gooses Lay Golden Eggs Living and working delivers a series of unexpected events–some good, some not so good. Dr. Judith Briles calls them cosmic gooses. Most of them are life changing, and if you had your druthers, you wouldn’t want to experience them again. Based on a nationwide survey of 1300 plus men and women, you will be taken on a journey of the good, the bad and the ugly and learn how to grow and thrive when a cosmic goose lands on your doorstep. You will hear the experiences and voices of hundreds of men and women who have encountered both workplace and personal events that have taken them on the roller coaster ride of their lifetime–their cosmic goose. Not only did they survive, they thrived. Judith Briles encourages you to be the person you want to be–not the one someone else thought you should be. In her friendly and personal writing style, she delivers the 10 Steps to Building Confidence. Steps that will provide the core ingredients for improving who and what you are. You’ll discover that a cosmic goose can lay the golden egg for your career. . .and your life. It’s The Confidence Factor!
ISBN: 1-88533-109-6 Cover: Paperback with flaps # of Pages: 200 Price: $25.00
Author YOU: Creating and Building Your Author and Book Platforms
Are you an author? Would you like to be one? Do you know what an author platform is? Every author needs one — it’s the very foundation of your book. In this amazing guidebook that is illustrated and four-color throughout, you will work through 22 Activities that will reveal your true Platforms; how to create a Book Plan along with how to identify which publishing venue is right for you; how to create the time and space to create your masterpiece; how to find moneys to “pay” for your publishing efforts; how to avoid the publishing predators; how to identify ways to market your book, how to identify the components to create a successful book launch; how to make time … and so much more. Highly recommended to also get the CD set, Creating and Developing the Author and Book Platforms at $40. Publishing could take your career to the next, next level — more credibility, enhanced reputation, recognized expertise. If you are writing fiction — you need the steps that will lead to your success.
ISBN: 978-1-885331-41-0 Pages: 232 Price: $45.00
Red Ink Behaviors
Training MaterialRed Ink Behaviors are the working manners, habits and styles that can directly and negatively impact the bottom line of a unit, department, the entire facility. Sometimes these behaviors are unconscious — people are truly not aware of what they are doing and what the impact is on others, their department and the organization. Most times, though, the creator is aware of the behaviors that irritate others and how they disrupt the ‘normal’ flow of the workplace. In either case, productivity suffers. With it, money is lost. It takes more time to complete tasks, meaning overtime or even the hiring of additional personnel. Learn how to recognize Red Ink Behavior and ways to confront it with this training program.