Where We Are…

There’s no question that the workplace euphoria of a few years ago has been replaced with workplace scarcity-employees ask, “Will I be next . . . or will I be able to get a job?” Prior to 9/11 and the Iraqi War, Generation Xers and the Millennials had been sheltered from high levels of adversity and conflict. They went to school, graduated and got attractive job offers. Life was good, very good.

Then the economy shifted. Today, they go to school, graduate and don’t get the lucrative job offers envisioned. Work life is not so good. The recent hiring of Chelsea Clinton by the consulting firm of McKinsey & Co. at a six-figure salary would have been the norm pre-2000. Granted, she’s a graduate of Stanford University and Oxford . . . but can you see this young woman coming into your company as a consultant . . . with real, practical experience? Most likely not. The former first daughter’s most valuable asset is her pedigree.

As Spring reared its head in my home base of Denver Colorado, the snow bears roared . . . my back deck had eight feet of snow. It took a week to move it all, with no mail or papers for most of it. The TV relayed War news nonstop, the stock market continued its roller coaster ride and the economy at home isn’t so hot.

Times are tough for many. If you are a manager or leader, you must lead with confidence and keep communication channels open. If you don’t, your workplace can easily become a war zone. Snipers and saboteurs are lurking, ready to be cloned. Messages should be delivered with style and positive energy, acknowledging the phase the company is in. If times are bad and pink slips likely, employees don’t feel blind-sided. Remember, good times or bad-you lead, follow or get out of the way. Leading should be your choice.

If you are an employee, you work and keep your communication channels open. If you don’t, your workplace can also turn into a war zone. Your interaction and queries to both co-workers and managers should be delivered with positive energy, seeking whatever info and input you need. The last thing that you want is to be blind-sided.

ATTN: All Health Care Professionals! 
The Judith Briles Health Care Leadership Forum is up and running!!!  

A limited number of seats are available at the unbelievable price of $400 per person for the 3-day session, April 2-4 ONLY… Tuition in includes all Forum supplies and day meals. For those of you who would like to take advantage of this program by traveling to our corporate office in the Metro Denver area, we have made special arrangements with the Radisson Hotel Denver Southeast to provide not only lodging and complimentary breakfast in a full-service hotel with views of Cherry Creek Lake, but also transportation to/from Denver International Airport, and to/from The Forum site – all for $89 per night! To take advantage of this one-time-only offer of 4-for-the-price-of one, call our office at 303-627-9179 or 800-594-0800 now! The next session will be June 19-20.

What is the Forum?

The Judith Briles Health Care Leadership Forum is designed exclusively for the frontline manager of three years or less experience in the health care workplace. Too often, nurses are promoted with minimal, if any training in “How to be a Manager.” Even less is offered in “How to be a Leader.” They are not the same! The Forum delivers an intensive training that focuses on developing the soft people skills that just don’t come naturally.

Participants will learn: Effective Use of Influence and Power; Effective Leadership; Managing Staff Expectations; Managing Multi-Generational Staff; Managing Diversity; Managing within a Union Environment; Team-Building; Prioritizing; Motivation; Building Staff Loyalty; Documenting and Carefronting® Problem employees; Managing Conflict; Effective Communicating; Proactive Listening; Facilitating Groups; Managing Meetings; Peer Mentoring; Peer Networking; eMentoring; eCoaching; Transitioning to Management.

Based on the phenomenal research detailed in Judith’s book, Zapping Conflict in the Health Care Workplace, the forum delivers results that can be implemented immediately upon the attendee’s return to the workplace! And the coaching doesn’t stop when the session is over — participation in the Forum includes continued access to Judith’s coaching and mentoring skills through a special website, email, and phone number. Ever wish you could remember what the trainer said to do in a certain situation? Now you can — Judith will continue to be there even after you’ve returned to your workplace!

Etc., Etc., Etc.
Latest Book for Healthcare . . .
Zapping Conflict in the Health Care Workplace is available—all 400 pages of it!
 If you work in healthcare or know someone working in health care, this is the perfect book for dealing with conflict and change that is woven throughout the industry. Over 3000 women and men responded to our Conflict and Workplace Abuse surveys-lots of surprises! Available at Amazon.com, Borders.com and Barnes & Noble.com or by calling the Tattered Cover at 800-833-9327. A sample free chapter is posted on our site.

Speaking of Zapping Conflict in the Health Care Workplace… The Reviews Are In!
Here’s what’s being said about “Zapping Conflict in the Health Care Workplace” by Dr. Judith Briles:

From the Midwest Book Review:

Zapping Conflict in the Health Care Workplace by author, consultant, research, spokesperson and international speaker Judith Briles is an exhaustively researched, accessibly written, informationally practical guide for workers and employers on a spectrum of health care issues focused upon the importance of preserving a well-regulated workplace when people’s lives are at stake every day. Individual chapters instructionally address positive means for handling conflict between employees, the straight scoop on workplace sabotage and how to deal with it, advice on generational differences, and much, much more. Highly recommended for non-specialist general readers with an interest in health care workplace issues, policies, and concerns, as well as offering specifically useable advice for workplaces beyond the field of health care, Zapping Conflict In The Health Care Workplace is a welcome and invaluable addition to personal, professional, corporate, and community library Health & Medicine reference collections.

From The Director (NADONA/LTC):

This outstanding publication is a MUST for every nurse working in long term care, including the director of nursing! By the year 2005, an estimated 11.5 million women and men in the United States will work in the health care industry. Shortages exist in nursing and dental hygienists and assistance. Conflict and sabotage in the “caring” environment of health care is increasing. Instead of actively finding ways and methods to resolve conflict, managers and staff totally disagree on WHY conflict is increasing and on HOW to reduce it. Therefore, they avoid it. Dr. Briles shows why women must eradicate traditional and harmful learned behaviors, why organizations must rebuild their educational offerings to include both clinical and professional development offerings and managers and staff must learn constructive and effective ways to deal with conflict and sabotage when it surfaces.

Speaking . . .
Call our office to check on availability and fees for your group. A few dates are still available for 2003 and several have been booked for 2004-2005. Golden Egg-one’s a dud, five, drop everything and get ye to the theater!

Consulting . . .
After constant requests, I’ve allocated a few hours each day for consulting. By the hour or the project, you can schedule an intensive brainstorming session with me. each year, we commit to up to three health care systems to do a combination of on and off-site training, coaching and mentoring. To check available times or if you group qualifies, either call at 800-594-0800 or email me at DrJudithBriles@aol.com 

Movie Reviews . . .
If you like the movies, make sure you sign up for JB’s Movie Spots-they’re quick, snappy and let you know if a Gramma would be comfortable. Rating scale is the Golden Egg-one’s a dud, five, drop everything and get ye to the theater! 

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