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Disaster Planning

This past month has been dominated with the effect of Hurricane Katrina — to people, to business, to community, even to the world.  Disasters, they happen.    I was fascinated with a story published in The New York Times on September 6, 2005 about Jim Judkins,...

Dealing with Gatekeepers

Through the years, I’ve kept a list of “keepers”—phrases that sum up or hit the nail on the head for a situation. You know…those “ahas” that pass through your day and you tell yourself that you will remember it…but often don’t until you hear it again. One of my...

Dealing with a Bad Boss

Last month, I consulted with a health care organization in Georgia. Interacting with both leadership and staff, you didn’t need a PhD to know that the place was in turmoil, losing money — millions of dollars in turnover costs, and that this wasn’t a...

Creating Confidence in the Midst of Chaos

In today’s high stress, success oriented and “second shift” work/home environments, confidence and self-esteem often lose their steam. It’s easy to get out of sort, to not feel that you are on top of the world—rather, more like out of this world. The continuing change...

Confrontation is an Art

If you are like most women, including Oprah Winfrey, confronting someone on inappropriate behavior or action is not your favorite thing to do. You hope that whatever has been done, or is being done, is a one shot situation-a fluke, never to surface again. Wrong...

Change…It Happens-Get Over It!

There are more business books out today on change then almost any other topic. Think back. . .what was your workplace like five years ago? Three? How about last year? Stable. . .Calm. . .Tranquil? Most likely, not. Change is here to stay. And, the only thing that will...