by bookshepherd_admin | May 17, 2009 | Workplace Smarts
For Seinfeld watchers, one of the classic episodes starts in Monk’s Restaurant. Jerry, Elaine, Kramer and his girlfriend of the month are at their regular table. Kramer gets up to make a phone call. Both Jerry and Elaine attempt to engage the woman in...
by bookshepherd_admin | May 17, 2009 | Workplace Smarts
Since September 11, people are talking more—in the workplace; in their homes; with their friends; and with strangers. I fly a lot—I’m one of those road warriors who routinely logs in excess of 100,000 miles each year and working on my second million miles with United...
by bookshepherd_admin | May 17, 2009 | Workplace Smarts
“I didn’t want to believe it was happening. It was one of those times in my life that I didn’t listen to myself. I kept pushing it down, saying, ‘This isn’t true. It can’t be happening. She’s really not like this.’ When...
by bookshepherd_admin | May 17, 2009 | Workplace Smarts
What do you do when you feel that your career may be flushing down the drain? Hit the Internet sites with an updated resume—after all, everyone knows that there are zillions of jobs posted, right? Start calculating how much time you’ve accrued when the ax falls—with...
by bookshepherd_admin | May 17, 2009 | Workplace Smarts
Brenda has been late for her shift at least once a week for the past six months; Patricia knows just about everything possible about a patient’s family; Dennis doesn’t respond to any issue until it becomes chaos; Caroline consistently withholds information from her...
by bookshepherd_admin | May 17, 2009 | Workplace Smarts
Susan is the star of your sales team. She’s closed more deals than others in the division, her customers have commented to management that they felt that they got a good deal when she represented them and that they would work with her again. Management loves her.If...
